Introduction
At Oldskoolbikeparts, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our website and services.
1. Information We Collect
We collect personal data when you:
- Create an account on our website.
- Place an order or process a payment.
- Contact us for inquiries or customer support.
- Subscribe to our newsletter or other communications.
Data we collect may include:
- Name, email address, phone number, and billing/shipping address.
- Order details and payment information (processed securely via payment gateways).
- Any other information you provide voluntarily.
2. How We Use Your Data
We process your personal information to:
- Support your experience on our website.
- Manage and process your orders, payments, and returns.
- Optimize your user experience and improve our services.
- Fulfill our legal obligations and business operations.
3. Data Retention
We store your data only for as long as necessary for the purposes outlined in this policy. Specifically:
- Inactive accounts: Retained for 24 months.
- Pending orders: Retained for 1 day.
- Failed orders: Retained for 1 day.
- Cancelled orders: Retained for 12 days.
- Completed orders: Retained indefinitely.
4. Account Management
You can:
- Create an account on the “My Account” page to access and manage your data.
- Check out as a guest without creating an account.
- Request to delete your account and associated personal data.
5. Data Protection
We implement appropriate security measures to safeguard your personal data against unauthorized access, alteration, or disclosure. These include:
- Secure electronic payment methods.
- Restricted access to customer data.
6. Third-Party Services
We may share your personal data with trusted third-party service providers, such as payment processors and shipping carriers, only to fulfill your orders. These providers are required to safeguard your information and only use it for the agreed-upon purposes.
7. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for data processing where applicable.
- Lodge a complaint with a supervisory authority if you believe your data is being handled improperly.
8. Cookies
We use cookies to enhance your browsing experience, analyze site performance, and personalize content. You can manage your cookie preferences via your browser settings.
9. Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes to our practices or for legal and regulatory reasons. We encourage you to review this page periodically for the latest information.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Oldskoolbikeparts
Email: oldskoolbikeparts@gmail.com
Address: Broekhoek 34A, 5384 VR, Heesch, Netherlands